Job Description
Job Title:
Specialist, Device Portfolio & Device Expert
Posting Start Date:
28/04/2026
Job Description:
Job Summary
Responsible for managing and driving the growth of smartphone value-added services, including device protection (Mobile Care), handset lending services (Device Financing), and Trade-in programs. The primary goal is to boost sales, enhance customer experience, and increase customer retention through innovative service offerings. This role encompasses developing and executing commercial strategies, driving go-to-market initiatives, optimizing business performance, and ensuring a seamless end-to-end customer experience.
Job Responsibilities*
- Lead strategic projects from end to end: define the problem, analyze opportunities, develop solutions, and drive implementation.
- Work closely with internal stakeholders including finance, marketing, operations, and sales to ensure project success and alignment with business objectives.
- Manage and oversee budgets related to commercial activities, ensuring cost efficiency and optimal allocation of resource.
- Develop and implement go-to-market strategies and business plans for new and existing services.
- Analyze sales performance to measure marketing and campaign effectiveness.
- Monitor business performance and identify key opportunities for growth and optimization.
Qualifications
- Bachelor’s degree or above, majoring in Marketing, Science, Engineering etc.
- More than 5 years, Experience in Sales and Marketing
- Experience in the Product Marketing field is preferable with retails business or related working Telecommunication experience and retail management certifications preferred.
- Strong Business development, communication skills and interpersonal skills, good logical ability.
- PowerPoint and presentation skills to explain the situation to stakeholders
- Fluent English skills to work in an international company
- Strong ownership as an owner of the product category
- Always find a better way to work efficiently and manage a schedule.
- Good lead project E2E across-the-aboard conception and demonstrate leadership.
- Communication skills to co-work with various stakeholders (HQ/dealers/Sales/Other Marketing team, etc.)