- Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, Business Information Systems, or related fields.
- Minimum 5 years of experience in System Analyst, Solution Analyst, Business Analyst, Technical Analyst, or similar roles.
- Experience gathering and translating business requirements into functional and technical solutions.
- Experience working in Agile/Scrum project environments.
- Experience supporting system integration, SIT/UAT, and production issue resolution.
- Experience in Telecommunications, Banking, Financial Services, Digital Platforms, CRM, Mobile Applications, or related industries would be advantageous.
- Knowledge of System Analysis, Solution Design, and Software Development Life Cycle (SDLC).
- Understanding of Agile/Scrum methodologies and software delivery practices.
- Knowledge of application architecture, API integration, database concepts, and system interfaces.
- Demonstrate an active AI-first mindset by applying context engineering techniques (structured context design, precision system prompting) and leveraging AI agents to accelerate requirement analysis, spec drafting, and architecture research—while critically evaluating AI outputs to ensure technical accuracy, security, and data privacy compliance.
- Utilize daily industry-standard tools (Jira, Confluence, Postman, Swagger/OpenAPI, Figma) to draft, document.
- Provide hands-on technical guidance during testing phases and post launch clarifying integration specifications, analyzing root causes of complex defects, and ensuring engineering delivery aligns with architectural intent.
- Enforce security-by-design and privacy standards across all API and integration specs, ensuring strict compliance with IDOR risk mitigations, PII data protection, and PDPA regulations.
- Strong analytical, problem-solving, and requirement elicitation skills.
- Effective communication and stakeholder management skills.
- Ability to prepare clear functional and technical documentation.
- Proficiency in AI-enabled tools and technologies to enhance analysis, documentation, and delivery efficiency.
- Ability to work collaboratively in a cross-functional environment.
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