Job Summary

Responsible for leading and driving the growth of the Wholesales International Business portfolio, encompassing International Roaming, International Direct Dialing (IDD), A2P Messaging, and emerging international business ventures i.e. Network API and RCS Solutions. The position plays a critical role in shaping and executing the company’s international business strategy to maximize revenue, profitability, and long-term sustainable growth.

The role is accountable for managing strategic partnerships with 700+ international carriers, aggregators, and global partners worldwide, negotiating commercial agreements to secure competitive pricing, favorable terms, and optimal business value. It also oversees the expansion and optimization of global roaming coverage, service quality, and operational execution to ensure seamless customer experiences across international markets.

Job Responsibilities*

Business Strategy:

• Lead the development and end-to-end execution of strategic initiatives across International Roaming, IDD, A2P messaging and new international business ventures to drive revenue growth, profitability, and customer satisfaction.
• Identify and prioritize key business growth drivers by defining strategic roadmaps, differentiated value propositions, commercial plans, and partnership strategies to achieve the company’s long-term business ambitions.
• Oversee the implementation of the initiatives, regularly evaluating performance, monitoring progress against targets, and adjusting tactics to ensure alignment with evolving business needs and market conditions.
• Manage the overall business portfolio, including P&L ownership, financial accrual reporting, revenue management, and performance optimization to maximize profitability and operational efficiency.
• Develop comprehensive business cases, including market analysis, financial projections, and competitive assessments, to support commercial negotiations, partner commitments, and decision-making while maintaining the highest achievable margins.

Partnership Management and Contract Negotiation:

• Lead end-to-end partnership management with international carriers, aggregators, and strategic partners to strengthen long-term business relationships and support seamless international service delivery.
• Develop and execute partnership strategies to expand global deal agreement, enhance service capabilities, and identify new business opportunities across International

Roaming, IDD, A2P Messaging, and emerging international ventures.

• Lead commercial negotiations for wholesale roaming, voice, messaging, and related agreements to secure competitive pricing, favorable terms, and maximum commercial value for the company.
• Monitor partner performance and contractual commitments, proactively resolving commercial and operational issues while driving continuous improvement in service quality, revenue contribution, and partnership profitability.

Regulatory and Legal Compliance: Ensure compliance with international telecommunication regulation, law, and standards

Market Analysis: Conduct market research and analysis to identify new business opportunities and trends in the international business landscape

Performance Monitoring and Reporting: Monitor and analyze the performance of roaming and voice services including usage, quality, financial metrics, etc. and implement improvement as needed. Prepare and present regular reports on business performance and insight to key stakeholders

Team Leadership: Lead and mentor a team of roaming, IDD and A2P messaging professionals, fostering a culture of collaboration, innovation, and continuous improvement.

Qualifications

Qualification

• Bachelor’s degree in business, Marketing, Telecommunications, or a related field; MBA preferred.
• Proven track record in negotiation and partnership management with international companies

Experience

• 8+ years of experience in the telecommunications industry, with a focus on international business and insurance.

Skill and Knowledge

• Strong analytical skills and ability to interpret data to inform decision-making
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities
• Fluency in English
• Growth mindset with strong drive and agility