Job Description
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Job Title:  Senior Associate, App Product Owner
Posting Start Date:  03/11/2026
Job Description: 

Job Summary

IT Systems Software Programming focuses on programming & configuration of IT Systems Software (i.e. software for use in operating/controlling hardware and providing a platform for running internal end user/business applications). The work includes:

  • Writing code in lower-level programming languages to optimize the performance and efficiency of an organization’s IT platform/infrastructure
  • Configuring, customizing, diagnosing, and enhancing vendor systems software (e.g., operating systems software and utilities that manage access to peripherals, facilitate networking, manage memory allocation, manage file storage on hard drives, etc.)
  • Writing diagnostic programs to test integrated software/hardware systems and resolve system faults
  • Creating functional and technical documentation of systems software programs and code

    • Job Responsibilities*

     

    Product Strategy & Roadmap

    • Define and maintain the vision, strategy, and roadmap for product & Service in the mobile app.

    • Align roadmap with commercial goals, customer needs, and digital transformation priorities.

    Customer Experience & Journey Optimization

    • Ensure seamless, intuitive, and engaging customer journeys for digital product & Service

    • Hands-on experience with emerging technologies related to integrating various legacy system, Cloud system

    Feature Delivery & Backlog Management

    • Own and prioritize the product backlog, ensuring clear requirements (epics, user stories) aligned with value delivery.

    • Work closely with UX/UI, developers, and QA to deliver high-quality features on time.

    Cross-functional Collaboration

    • Collaborate with marketing, Billing, pricing, sales, analytics, customer care, and IT teams to ensure holistic product success.

    • Coordinate with both banking and non-banking partners to integrate payment systems effectively and ensure optimal performance.

    Compliance & Risk Management

    • Ensure digital service flows comply with regulatory, legal, and data privacy requirements.

    • Address fraud,  or customer complaints proactively.

    Qualifications

    Qualification

    • Proven experience in mobile application product management or ownership.

    • Experience working with cross-functional teams including UX/UI, engineering, QA, and marketing.

    • Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).

    • Experience in launching and scaling mobile apps in consumer markets.

    • Candidates with experience working with mobile application products will be given special consideration.

    Experience

    6-7 years of experience in digital product management or product ownership

    Certification  

    • Certified Product Owner (e.g., CSPO, PSPO) is a strong advantage

    • Agile/Scrum certification or training is preferred

    Skill and Knowledge   

    • Strong understanding of mobile platforms (iOS, Android) and app development lifecycle.

    • Ability to translate customer needs and business goals into product features.

    • Data-driven mindset with experience in using analytics tools (e.g., Firebase, Mixpanel, Google Analytics).

    • Excellent communication and stakeholder management skills.

    • Strong prioritization, problem-solving, and decision-making abilities.

    • Familiarity with A/B testing, user feedback loops, and continuous improvement practices.
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