Expert, Corporate Project Management Office - Business Job Details

Job Description

Job Title: Expert, Corporate Project Management Office - Business

Posting Start Date: 07/10/2025

Job Description:

Job Summary

This role is responsible for the governance, prioritization, and oversight of a portfolio of strategic business initiatives—focusing on the areas of business such as consumer business, customer experience, B2B, Home connectivity and digital. The role will work closely with business unit leaders (CxO and N-2) to ensure that our most critical projects are delivered on time and achieve their intended strategic and commercial outcomes.

The position requires applying strong expertise in portfolio and project management to support decisions, align functions, and focus resources on high-impact initiatives. It also involves anticipating risks, solving challenges, and applying practices that enhance execution.

Responsibilities include planning, monitoring progress, managing stakeholders, aligning operating models, identifying improvements, and project management. The role is expected to work independently, influence senior stakeholders, and turn strategy into measurable results.

Key covered functions: Business functions (mainly consumer business, customer experience, B2B, Home connectivity and digital ), and the projects with cross-functional nature. This includes initiatives across multiple domains, requiring governance discipline and ongoing engagement.

Job Responsibilities*

Strategic Portfolio Management:

Act as a strategic PMO to drive the organization-wide cross-functional strategic/transformation projects. Align project direction, strategic decisions, and resource planning with CXOs, STECO, and relevant N-2 leaders, and lead cross-functional teams to ensure successful delivery.

Provide a holistic view of the business project portfolio, identifying interdependencies, managing risks, and resolving cross-functional conflicts.

Governance and Execution Excellence:

Establish and enforce a robust PMO framework, standardized methodologies (Agile, Waterfall, Hybrid), tools, and best practices for business projects.
Act as a control tower to monitor project progress, identify delays, and recommend corrective actions. Continuously analyze performance and propose improvements to enhance execution.
Serve as the central point of quality control, ensuring all projects adhere to governance standards and have clear scope, deliverables, and success metrics (KPIs).

Stakeholder Engagement and Communication:

Build and maintain strong, collaborative relationships with senior leaders and business unit heads, serving as a trusted advisor on portfolio priorities, risks, and progress.
Develop and present clear, concise, and insightful progress reports, dashboards, and executive summaries to the leadership team.
Champion a culture of transparency, accountability, and execution excellence across all project teams.

Qualifications

Bachelor’s or Master’s degree in any field; preferably in Business or Engineering.
At least 5 years of experience in Sales, Marketing, Business Development, Product Management, or Finance.
Background in management consulting is a strong advantage.
Proven experience leading cross-functional strategic initiatives and engaging with senior stakeholders.
Experience in the telecommunications, technology, or digital industry is preferred.
PMP and/or Scrum Master certification is a strong plus.
Demonstrated ability to drive results and lead execution of complex, cross-functional projects — including planning, tracking, and communication.
Capable of managing multiple priorities, thinking strategically, and delivering under pressure with limited resources.
Strong analytical and critical thinking skills.
Advanced proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with project management tools and data analytics is an advantage.
Strong communication and influencing skills with the ability to gain senior leadership buy-in.
Excellent written, verbal, and presentation skills in both Thai and English.